With any equation, remove a key element, and the outcome changes — often not in the way you want. On today’s Leadership Foundry Podcast, Brandon Smith and Randy Hain dive into the pitfalls teams face when the balance between compassion, empathy, and accountability is off — and why leaders must be actively involved, engaging and conversing with their teams, so everyone feels connected, supported, and able to do their best work.
2:25 The most effective teams have leaders who strike the right balance between compassion and accountability. Randy shares a real-world example.
6:00 “Leaders need to hold their teams accountable, but the way you do this is so critical.” Randy highlights the importance of setting expectations.
8:00 Brandon shares a key way leaders can drive clarity and alignment.
10:00 Overindexing will achieve the opposite effect.
12:45 Let’s talk more about opportunity.
16:00 The dangers of moving the goal post.
18:00 Effective communication and the Trust Formula.
21:00 The Formula for Practical Accountability.
24:30 Brandon and Randy highlight key conversations leaders need to have with their teams every week to drive accountability.
26:00 How to be a great coaching leader.
29:00 Mission critical: keep your one-on-ones with direct reports.
Show Resources:
- Hear more from our cofounders.
- Looking for additional guidance to drive leadership within your teams? Email: bsmith@myleadershipfoundry.com and rhain@myleadershipfoundry.com
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